Ikea’s business is growing with the country’s economy and Malaysians can look forward to more Ikea stores in Johor Baru and Penang, as well as another outlet in the Klang Valley, in the future. 

“We have customers from Thailand and Indonesia, who come specifically to Ikea to buy things. So, we hope to grow, too, as the country grows – and we always adopt the attitude that, if Malaysia boleh, Ikea boleh,” added Lau. 

Dream kitchen: Ikea, one the main sponsors of The Star’s ‘Happy 50 Malaysia’ contest, will be partially furnishing the house that is the grand prize, Lau shows a kitchen unit similar to that which will be installed in the house.

 

An accountant by qualification, Lau joined Ikea as an operations manager in 1995 because he wanted to try his hand at management. 

He added that the easy working culture within the company had led him to stay as long as he had.  

“We address each other by first names, not ‘sir’ or ‘madam’. At Ikea, we really get down together for any event and we hope to transmit that same friendly culture to our customers.” 

Source

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